Privacy Policy of HikerPeak

Effective Date: 24/08/2025

1. Introduction

Welcome to HikerPeak (“we,” “us,” or “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect personal data from users in the USA and Europe (EU/UK).

2. Data Controller & Contact Information

• Data Controller: HikerPeak (hikerpeak.com)
• Contact Email: info@hikerpeak.com
• Data Protection Officer (if applicable): WAQAS KHAN info@hikerpeak.com

3. Information We Collect

a) Personal Data

• Contact Info: Name, email, billing/shipping address (e.g., when signing up, ordering services)
• Usage Data: IP address, browser type, device information, pages viewed (collected via cookies and analytics tools)

b) How We Collect It

• Directly: Through forms, account signup, newsletters, checkout
• Automatically: Via cookies, tracking technologies, analytics

4. Purpose & Legal Basis for Processing

We process your data for the following purposes and bases:

• To offer and improve services – fulfilling contracts and legitimate interests
• Account communications & support – contract performance or legitimate interests
• Marketing (with user consent) – only if consent is explicitly given, with an option to withdraw at any time.
• Compliance with legal obligations – e.g., tax and accounting requirements

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, perform analytics, and show personalized content. You can manage your preferences via your browser settings or through our Cookie Policy.

6. Data Sharing

We may share your data with:

• Service providers (e.g., hosting, email, analytics tools) under data processing agreements
• Legal or regulatory authorities, when legally required.

We do not sell or rent your personal data.

7. International Data Transfers

Data from EU/UK users may be transferred to the United States or other countries. We use appropriate safeguards, such as Standard Contractual Clauses (SCCs), to ensure that your data continues to be protected.

8. Data Retention

Your personal data is retained only as long as necessary to fulfill the purposes outlined in this policy, unless a longer period is required or permitted by law. For instance, we may retain order history up to 7 years for tax or accounting purposes.

9. Your Rights

For EU/UK Users (GDPR):

• Access your data
• Rectify inaccurate information
• Erase your data (“right to be forgotten”)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time.

For California Residents (CCPA/CPRA) and other U.S. users:

• Know what personal data we collect and why
• Request deletion of your data
• Opt-out of sale/sharing of your personal information (if applicable)
• Non-discrimination for exercising these rights

10. Security

We implement technical and organizational measures—such as encryption, access controls, and internal training—to secure your personal data. Despite these efforts, no system is foolproof. If you believe your data has been compromised, contact us immediately.

11. Policy Updates

We may update this Privacy Policy to reflect legal, technical, or business changes. We will post the updated version on our site and update the “Effective Date” at the top. If changes are material, we’ll notify you directly (e.g., via email).

12. Contact Us

For privacy-related inquiries or to exercise your rights, please contact us at:

• Email: info@hikerpeak.com